Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and location
• Account Information: Username, password, and user type (customer/tailor)
• Profile Information: For tailors - shop name, services offered, business address, pricing
• Usage Data: Information about how you interact with our platform
• Device Information: IP address, browser type, and operating system
• Communication Data: Messages sent through our contact forms

How We Use Your Information

We use the collected information for various purposes:

• To create and manage your account
• To connect customers with tailors
• To display tailor profiles and services
• To process and respond to your inquiries
• To improve our platform and user experience
• To send service-related notifications
• To prevent fraud and ensure platform security
• To comply with legal obligations

Information Sharing

We respect your privacy and limit information sharing to:

• With Tailors: When you contact a tailor, they receive your name and contact information
• With Customers: Tailor profiles including business information are publicly visible
• Service Providers: Third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure password encryption
• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Access controls and authentication systems
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns and improve our services
• Provide personalized content

You can control cookies through your browser settings, but disabling them may affect platform functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Object: Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@smarttailoring.com

Phone: +91 1234567890

Address: Satna, Madhya Pradesh, India 485001